SOMERVILLE POLICE ANNOUNCES SWITCH TO MODERN 911 DISPATCH SYSTEM
SOMERVILLE, MA---The Somerville Police Department announces its switch to a modernized 911 dispatch system that shortens response times during emergencies.
The Somerville Police is one of a handful of police departments that have transitioned to this new dispatching system. The Wireless Direct system allows for emergency calls to be sent to Somerville Police Department’s dispatch center instead of going through a regional call center first. This change will reduce the time a caller is left to wait to speak to a local city dispatcher. This program will improve communications between the residents of Somerville and Police during life-threatening emergencies.