FAQ

Being involved in a motor vehicle crash can be stressful. Relax, we established this webpage to help guide you through the process of properly reporting the crash. If there are any injuries immediately call 9-1-1.

Step1: If you haven't already done so, get the other parties information:

1. Name
2.  Address
3. State License Number
4. Phone number
5. Insurance provider
6. Vehicle Description:
   1. Make
   2. Model
   3. Color

Step 2: Call your insurance company immediately after the accident or as soon as possible and report the accident.

Step 3: File an Operator Crash Report available here. You should submit a copy, by mail or person, to each of the following locations:

1. One Copy To ---Attn: Records Department, Somerville Police Department - 220 Washington St, Somerville MA, 02150 or email the copy to This email address is being protected from spambots. You need JavaScript enabled to view it..

2. One Copy To Your Insurance Provider

3. One Copy To The Massachusetts Registry of Motor Vehicles (RMV)

This report must be filed within 5 days of the accident.

Step 4: (Optional) If the police responded and the accident resulted in a certain amount of damage then a Police Crash Report may have been filed. Your insurance company will automatically request that from us, however, if you want a copy for your own records you can obtain a copy through our Records Department or to obtain a copy of a crash report, please click here: Access My Crash Report Online.

Step 5: Follow-up with your insurance company to get your car fixed!